Terms And Conditions

Last Updated: 23 September 2026

Welcome to Dexe Hair Fibre. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

Dexe Hair Fibre reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be posted on this page and will become effective when published.

By continuing to use our website after changes are posted, you agree to the updated Terms & Conditions.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, availability, and other information displayed on our website are accurate.

However, slight differences in product colour or appearance may occur due to screen settings, lighting, photography, or other factors.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

3. Prices

All product prices displayed on our website are subject to change without prior notice.

The applicable price for your order will be the price displayed on the website at the time your order is placed, unless there is an obvious pricing or technical error.

Shipping charges are separate unless the order qualifies for free shipping according to our Shipping Policy.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, cancel, or refuse an order for reasons including, but not limited to:

Product availability
Incorrect or incomplete customer information
Pricing or website errors
Suspicious or potentially fraudulent activity
Inability to contact the customer for order confirmation

If we cancel an order after payment has been received, any applicable refund will be handled through the relevant payment method and according to our applicable refund procedures.

5. Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including their name, phone number, email address, and delivery address.

Dexe Hair Fibre is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Our standard shipping charge is Rs. 199.

Orders of Rs. 4,999 or above qualify for free standard shipping.

Orders are generally delivered within 3–5 working days after confirmation and dispatch.

Delivery times may vary depending on the customer's location, courier services, weather, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for further information.

7. Payments

Customers agree to provide valid and accurate payment information when placing an order.

Where applicable, payment processing may be handled by third-party payment providers. Dexe Hair Fibre is not responsible for technical issues or interruptions caused by third-party payment services.

8. Promotions and Discounts

From time to time, Dexe Hair Fibre may offer promotional discounts, special offers, or promotional codes.

Promotions may be subject to specific terms, expiry dates, product restrictions, minimum order requirements, or other conditions. We reserve the right to modify or end a promotion at any time.

Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.

9. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Copy, reproduce, or misuse our website content without permission
Interfere with the operation or security of the website
Submit false or misleading information

10. Intellectual Property

All content on the Dexe Hair Fibre website, including logos, brand names, product images, photographs, text, graphics, designs, and other materials, belongs to or is used by Dexe Hair Fibre with appropriate rights.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

Our website may contain links, features, or integrations provided by third parties, including payment providers, courier services, WhatsApp, social media platforms, or other external services.

We are not responsible for the content, availability, policies, or practices of third-party services.

12. Limitation of Liability

Dexe Hair Fibre will take reasonable steps to provide accurate information and reliable services. However, we do not guarantee that the website will always be available, error-free, or uninterrupted.

To the extent permitted by applicable law, Dexe Hair Fibre will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including courier delays, technical problems, third-party service failures, or events beyond our control.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our products and services, you can contact Dexe Hair Fibre through our Contact Us page or by clicking the WhatsApp icon on our website.

You can also contact us at dexehairpakistan@gmail.com or 03108818111.